Follow the 3 simple steps below to set up your account and get going.
If you'd like to learn more, you can book a free demo on our website or email us at contact@livediligence.com.
Step 1. Register your organisation
Before you can start working with LiveDiligence you will need to register your organisation. You can do this by emailing us at contact@livediligence.com.
If your organisation is already registered, reach out to the LiveDiligence representative in your organisation and ask them to invite you.
Step 2. Name and password
Once your organisation is registered you will receive an email invitation to join LiveDiligence:
Click "Join organisation" and follow the steps to set up your name, and password
Step 3. Add two-factor authentication
After clicking “Sign up" you will be automatically directed to set up two factor authentication.
You can choose to receive your code:
- Via authenticator app (e.g. Microsoft Authenticator, Google, Authenticator, Authy, etc), or
- Via email
Authenticator
If you don't already have an authenticator app on your phone then you will need to download one. The following are good options, available on both the Google Play Store and Apple App Store
- Microsoft authenticator
- Google authenticator
- Authy
- 1Password
Once downloaded, open the authenticator app on your phone and select "+" or "Scan QR code".
When prompted, point your phone's camera at the QR code shown.
After scanning, your app will display a six-digit code. Enter this code in the box and click “Verify”
After verifying, you will be shown your recovery codes. These codes can be used to log in if you ever lose access to your 2FA device. Save these codes somewhere safe and click "Go to LiveDiligence" to get started.
Email message
Alternatively, you can have authentication codes sent via email to your registered email address.
Enter the 6-digit code you received via email
Save your recovery codes somewhere safe and click "Go to LiveDiligence" to get started.
If you experience any problems setting up your account, click the "Need help?" button on the bottom right of the set-up screen or email us at support@livediligence.com